Refund & Return Policy – PacifyKart
At PacifyKart, we strive to provide the best quality products and services to our customers. However, we understand that sometimes you may need a refund or return. This Refund & Return Policy explains the terms and conditions for returning products and requesting refunds.
- Eligibility for Returns
- Products must be in original condition and packaging.
- Return request should be made within 7 days of receiving the product.
- Digital products or online tools/services are non-refundable unless otherwise specified.
- How to Request a Return
- Contact us at info@sbicect.com with your order details and reason for return.
- Our team will provide instructions for returning the product.
- Refund Process
- Once the returned product is received and inspected, we will notify you regarding approval of your refund.
- Approved refunds will be processed back to your original payment method within 7–10 business days.
- Partial Refunds
- Partial refunds may be granted if the product is damaged or not in original condition.
- Shipping Costs
- Shipping costs for returned products are borne by the customer, unless the return is due to our error (wrong or defective product).
- Non-Returnable Items
- Customized products, digital downloads, and tools/services are non-returnable.
- Contact Information
- For any questions or concerns regarding returns and refunds, please contact us at info@sbicect.com.
By purchasing from PacifyKart, you agree to this Refund & Return Policy.