Welcome to Pacifykart! (Mr Sumit Kumar) We appreciate your trust in our premium digital products. As we deal exclusively in digital goods, please review our Refund Policy carefully before making a purchase.
1. Return and Refund Eligibility (Cancel)
If the downloaded or purchased product is different from the product as shown on website the the buyer is eligible for refund. Refund will be settled to the bank account within 7 to 10 days after placing refund request.
1.1 Downloaded and Functioning Products
Once a product has been successfully downloaded and is in working condition, we cannot offer a return or refund. Please ensure that you have thoroughly reviewed the product details before completing your purchase.
1.2 Incorrect Product Ordered
If you accidentally ordered the wrong product, we’re here to help. Contact our support team, and we’ll provide access to the correct product you intended to purchase.
2. Refunds for Product Issues
2.1 Product Errors or Issues
If you encounter any technical issues or errors with our product that prevent you from using it as intended, please reach out to our support team within 7 days of purchase. We’ll work swiftly to resolve the problem or provide a full refund.
2.2 Missing Elements
If a product is missing elements or features that were explicitly mentioned in the product description, you may be eligible for a refund. Please notify us within 7 days of purchase, and we will address the issue promptly.
3. Refund Process
To request a refund or report a product issue, please contact our support team at [pacifykart@gmail.com] within 7 days of your purchase. Include your order number and a detailed description of the problem. You may also contact us on Phone: 7838401020 / 7838401010. Refund will be settled to the bank account within 7 to 10 days after placing refund request.
4. Additional Information for Digital Products
4.1 Intellectual Property Rights
All intellectual property rights associated with our digital products remain with StarDesign or its licensors. By purchasing and downloading our products, you are granted a non-exclusive, non-transferable license for personal and commercial use as outlined in our Terms and Conditions.
4.2 Product Updates
We are committed to providing high-quality products. In case of any updates or improvements to a product you have purchased, you will receive access to the updated version.
4.3 Third-Party Platforms
If you purchased our product through a third-party platform, please refer to their respective refund policies.
5. Contact Us
If you have any questions or need further assistance regarding our Refund Policy, please contact us at:
Address: House No 09, Yusufpur Chak Saberi, Noida, Dist.- G.B. Nagar (U.P.) 201301
Phone Number: 7838401020 / 7838401010
Email:Â pacifykart@gmail.com / sbicect@gmail.com
Business Owner:Â Mr. Sumit Kumar
Thank you for choosing Pacifykart!