Effective Date: 22-06-2024
Welcome to PacifyKart! This Seller Onboarding Policy explains the step-by-step process for vendors to join and start selling on our platform.
1. Registration Requirements
To register as a seller, you must provide:
- Full Name & Business Name
- Valid Email & Phone Number
- Address Details
- GST Number (if applicable)
- Bank Account Details
- PAN Card + Aadhar Card Copy
2. Verification Process
After registration:
- Our team verifies KYC documents
- Seller category eligibility is reviewed
- Marketplace compliance is checked
- Account is approved within 24–72 hours
If required, PacifyKart may request additional documents.
3. Store Setup
Once approved, sellers can:
- Set store name & logo
- Add store description
- Configure shipping zones
- Set working hours
- Upload product listings
4. Product Approval
Each product is reviewed for:
- Category acceptance
- Legal compliance
- Content accuracy
- No copyrighted/trademarked issues
- Proper images & descriptions
Listings violating rules will be rejected.
5. Seller Training & Support
We provide:
- Video tutorials
- Step-by-step guides
- Chat & email support
- Seller growth tips